Cookie Policy

Nexans takes privacy and the protection of your personal data seriously. This includes providing transparency about the techniques and technology we use to enhance and personalize your browsing experience. Among these are the placement of cookies on your devices when you visit our websites and the processing activities performed. The following policy details Nexans approach to cookies and similar technologies.

1. What are cookies?

A cookie is a piece of information in the form of a very small text file that is placed on an internet user's hard drive. It is generated by a web page server, which is basically the computer that operates a web site. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. A cookie can be thought of as an internet user's identification card, which tell a web site when the user has returned.(Source: www.AboutCookies.org)

Most browsers automatically accept cookies but you do not have to accept them. You can usually change your browser to prevent acceptance and you should still be able to enjoy most of the features on the sites. If you want to delete any cookies that are already on your computer or to stop cookies being accepted in future you should refer to your browser manufacturer's instructions by clicking "Help" in your browser menu. More information is available at www.AboutCookies.org.

2. Different types of cookies

There are different types of cookies. Cookies can expire at the end of a browsing session (from when a user opens the browser window to when he/she exits the browser) or they can be stored for longer.

Session and persistent cookies

Session cookies – a cookie that is erased when the user closes the web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the user’s computer. They typically will store information in the form of a session identification that does not personally identify the user. Websites typically use session cookies to ensure that you are recognised when you move from page to page within one site and that any information you have entered is remembered. For example, if an e-commerce site did not use session cookies then items placed in a shopping basket would disappear by the time you reach the checkout

Persistent’ cookies are more permanent pieces of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of reasons, such as retrieving certain information you have previously provided, helping to determine what areas of the website you find most valuable, and customising the web site based on your preferences.

Third party cookies

A third-party cookie is a cookie that’s associated with a domain name different from that of the page where the cookie is encountered. Third-party cookies are placed by a page object (an ad, for example) originating from a domain other than the one hosting the page. Most websites contain content originating from different sources (and therefore, different domains).

Some cookies that are stored when you visit our websites may be accessed by other companies. For example:

- Where a social network’s “share” or similar button is displayed on our websites, that social network may store and access its own cookies to provide the button’s functionality and for other purposes. (Please visit the privacy and cookies policy of that social network to understand more about their cookies). 

- Where we embed contents from a partner, that partner may store and access its own cookies [or pixel-tags] so that we and they can target contents and messages/ads to you about Nexans solutions you have been browsing on our websites.

3. What cookies does Nexans use and for what purpose ?

When operating this Website, Nexans uses cookies to offer services, to improve User's experience, as well as to develop aggregated statistics on the data collected for various reasons. The cookies used by Nexans are "technical", "analytical" and "third-party cookies":

  • technical/necessary: these cookies are necessary for the website to work properly and allow us to guarantee you an optimal experience. They are automatically deleted when you leave the website, and do not collect any information about the user or their activity neither information that could be used for marketing and targeting purposes.
  • analytical (performance): these cookies allow us to establish statistics in order to optimise our content and website. These statistics are made on an aggregate basis, and not individual by individual basis. These so-called "tracking cookies" are not automatically deleted when you leave our website. They are only deposited if you accept them and have a maximum lifetime of 13 months.
  • third-party cookies: these cookies correspond to the usage of services offered by third party websites and are delivered by other companies and used to identify your interests and display relevant advertising content when you browse outside of our website. These cookies can enable social media features such as sharing and simplifying registration. If you do not accept them, you will still see online ads, but they will be less relevant.

MATOMO ANALYTICS

Our website uses MATOMO Analytics (Matomo Cloud version), an open source web analytics platform. A web analytics platform is used by Nexans in order to measure, collect, analyse and report visitors data for purposes of understanding and optimizing our websites.
Matomo is used to analyse the behaviour of the website visitors to identify potential pitfalls; not found pages, search engine indexing issues, but also identify which contents are the most appreciated… Once the data are processed (number of visitors reaching a not found pages, viewing only one page…), Matomo is generating reports allowing us to take action, for example changing the layout of the pages, publishing some updated content… etc.

In order for us to provide you with the best possible experience on our websites, we need to collect and process certain information. Depending on your use of the Services, that may include:

  • Contact us via email — for example, when you ask for support, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.
  • Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymized IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type, Title and URL of the page being viewed, URL of the page that was viewed prior to the current page, Files that were clicked and downloaded, Link clicks to an outside domain, Pages generation time, Country, region, city, Main Language of the browser, User Agent of the browser, ) you used during your visit, and more. We process this usage data in Matomo Analytics for statistical purposes, to improve our site and to identify potential issues and stop any misuse.
  • Cookies — we use cookies (small data files transferred onto computers or devices by sites) for record-keeping purposes and to enhance functionality on our site. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time.


Processing your personal data such as cookies is helping us identify what is working and what is not on our website. For example, it helps us identify if the way we are communicating is engaging or not and how we can better structure our websites. Our team can therefore identify potential improvements and implement them on the site directly. By processing your personal data, you can benefit from continuous improvements of our web. The processing of personal data with Matomo is based on legitimate interests. Without the data, we would not be able to provide you the service we are currently offering to you. Your data will be used only to improve the user experience on our website and help you find the information you are looking for.


The personal data received through Matomo are sent to:
•    Our company.
•    Our service provider: Matomo Analytics Cloud by InnoCraft the service provider is “InnoCraft, 7 Waterloo Quay PO625, 6140 Wellington, New Zealand“. Matomo data is hosted in Germany. 

3.1 Matomo

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Third-party cookies (social media, partners)

We also use other technologies on our website which allow us and third party providers to offer you a more personalized and engaged web experience, e.g. by offering you advertisements on your social media channels that are more relevant to you or by allowing you to share your experiences on our website via social media. We may also use social media pixels and tags on our websites. Using the latter allows social allows for technologies to enable in-depth campaign reporting and to help us unlock valuable insights about our website visitors (tracking conversion, retargeting). Social media platforms will collect information about metadata such as IP address information, timestamp, and events such as page views. All data is encrypted. The information is used to personalise our advertisements on their platforms, and to analyse the performance of our campaigns on their platforms as well as the use of our websites. 

We and third parties use social media cookies to show you ads and content based on your social media profiles and activity on our websites. They’re used to connect your activity on our websites to your social media profiles so the ads and content you see on our websites and on social media will better reflect your interests.

You can find a list of the third-party cookies that Nexans uses on our websites, along with other relevant information, in our cookie consent panel. While we do our best to keep this information updated, please note that the number and names of cookies, pixels and other technologies may change from time to time. 

In case users do not wish to receive third-party cookies on their device, they may, at any time, access to granular information and consent forms of the third parties involved and exercise the right of opt-out. If you use social sharing plug-ins or social sign-in, and use this to connect to related social sites including but not limited to sites like Twitter, Linked IN, YouTube, Facebook, or Google from the Nexans site, then it is possible that these sites will also place cookies on your device in order to function. Nexans has no control over these cookies and does not record or track any data linked to them.   

4. How does Nexans collect my consent?

On your first visit to our site, you will be able to accept, reject configure your choices regarding the use of cookies, through our consent notice. You can withdraw your consent at any time or modify your choices (for example by accepting only certain types of cookies) in our cookie consent panel accessible from the website's footer.

We would like to inform you that, in accordance with the regulations, the cookies necessary for the operation of the site are not subject to your consent and therefore cannot be deactivated in our consent management tool. You may refuse them via your browser settings (as indicated in the "How to refuse cookies" section below), but your experience on the site may be degraded.

5. How to control cookies?

You can control and/or delete cookies as you wish – for details, see AboutCookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. Please note that certain functionalities or services may not be available if cookies are deleted or cannot be accepted as we will be unable to recognize the information related to your computer. If you do not wish to provide this information please adjust your internet browser settings to security levels as appropriate so that cookies are blocked and erased from the hard drive, or you are warned before any cookies, javascript or ActiveX controls are stored.

If you do not want cookies to be used and/or stored on your terminal via this site, a cookie will be stored on your device so that we can record the information that you have rejected all or some of the cookies. If you delete this cookie, it will no longer be possible to identify that you rejected cookies (which means that you will have to perform the selection again on your next visit).

You have several options to manage cookies, and in particular for rejecting their use and/or deleting them.

  • Consent management panel

A cookie choice management tool is available allowing you to manage the cookies used and/or stored on this site. At any time, by clicking on the link located in the website's footer, you can access the consent notice and modify your preferences, depending on the type of cookie concerned.

  • Browser settings

You can also manage cookies in your browser. While most browsers are set by default to accept the installation of cookies, you can define your preferences and therefore choose to accept all cookies, reject them systematically or choose which cookies you accept depending on the sender. You can also regularly delete cookies from your terminal via your browser.

However, don't forget to configure all the browsers on your various terminals (tablets, smartphones, computers, etc.). The management of cookies will differ from one browser to the other, each having its own configuration. This is described in your browser's help menu, which will describe how to modify your cookie preferences.

6. Collection and processing of data

Personal data collected through the cookies will be kept in a format that allows user’s identification for no longer than 7 (seven) days, or in any case, within the time limits set forth by applicable laws and regulations, especially in connection with the need of checking computer crimes damaging the Website and/or to enforce or protect the Company’s rights (consistent with the retention periods and statutes of limitations provided for by the law), where necessary.

When no longer necessary in accordance with the above, the data will be cancelled or anonymized.

7. Circulation of data

No information gathered on the Website by means of cookies will ever be either communicated or disseminated to unspecified recipients.
Note that cookies themselves do not contain any personal information. Browsing of our websites does not require any personally identifying information.

For more information regarding the collection and use of personal data, please check our privacy policy.

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